Schatzi's Treasures Logo on the Cat & Dog Lover Gifts Page


Frequently Asked Questions

What does Schatzi's Treasures do?

Schatzi's Treasures is dedicated to finding and featuring quality products at the best prices for all of those folks who love their cats and dogs. Some of the products have actually been used and enjoyed by Schatzi and crew. Others are highly rated by customers who have tried them out. Still others make the site because they appear to be superior items that we think would be productive, helpful, and/or fun additions to you and your pet's lives. In all cases, we consider the safety and happiness of both you and your pet to be our number one priority, and recommend top-notch items in accordance with that standard.

Please explain how Schatzi's Treasures works...

Schatzi's Treasures is an affiliate based ecommerce store. As mentioned above, we research the web to find quality cat and dog related products you may be interested in, present these to you in an organized fashion, and then forward you to our supplier's websites to get more information and/or to complete a purchase.

How do I place an order?

If you see a product you like and want to purchase or get more information on it, just click on the "Pricing/Purchase/More Info" link in the yellow box that can be found close to the bottom of every product display page. That will bring you to supplier's website where you can find out more or, if you wish, purchase the product.

Do you have shipping information or a return policy?

We do not list our suppliers' shipping information or return policies on our website. When you click on the "Pricing/Purchase/More Info" link in the yellow box on each product page, you'll have the opportunity to review each individual supplier's shipping and return policies.

Do you have a privacy policy?

This website is a shopping portal to products that you may be interested in purchasing. Since you do not checkout on this website, we collect absolutely no personal information from you. All personal information is entered into our suppliers' websites upon checking out for the products you wish to purchase. When you click the "Pricing/Purchase/More Info" link in the yellow box on each product page of our site, you will be forwarded to the correct supplier for the product you wish to purchase. You will then have the opportunity to view each supplier's individual privacy policy.

Who should I contact if I have a question about my purchase?

This site is a tool for you to use to make your shopping easy and to easily find the products that you are interested in. Once you complete checkout through our suppliers, all future inquiries regarding order status, returns, etc. should be taken directly to the supplier that you purchased your product from.

Do you have any tips on safe internet shopping?

Yes. Although we try to deal with only reputable suppliers, it is always a good idea to think about the following...

  • Know who you're dealing with. Confirm the online seller's physical address and phone number in case you have questions or problems.
  • Know exactly what you're buying. Read the seller's description of the product closely, especially the fine print.
  • Know what it will cost. Factor shipping and handling — along with your needs and budget — into the total cost of the order.
  • Pay by credit or charge card for maximum consumer protections.
  • Understand the terms of the deal like refund policies and delivery dates.
  • Print and save records of your online transactions.

Didn't Schatzi's Treasures use to sell directly to consumers?

Yes. For many years we sold directly to consumers on the internet, at craft fairs, and through various other media.

Are you still doing that?

Not at this time. Schatzi got a little too big for her britches, and decided to stop direct sales to customers. Still, the experience gained from many years on the net and at lots of fairs, while seeing and hearing our customer's reactions to many products and making difficult decisions on what to sell to our customers, has given us the expertise to evaluate products with a critical eye. We are now using this ability to help give you an edge when you're considering buying cat and dog related products. There are a lot of great products out there, and some that are not so great. Our hope is to present you with some good information and products so that you can make the best decisions for yourself and your best friend(s). As for Schatzi's future... will she ever get back into selling her stuff directly to her customers again? Anything is possible! Stay tuned to her website to find out!

Ok, this is all well and good, but what is Schatzi getting out of this?

As mentioned previously, Schatzi's Treasures is an affiliate based ecommerce store. When we direct you to a supplier, and when you purchase a product with that supplier, the supplier rewards us with a small affiliate fee.

So am I paying anymore than I would ordinarily for the product when I go through your site?

Absolutely not. You will pay exactly the same amount for a product whether you go through our site or go directly to the supplier.

Do you feature only products where you get a large affiliate fee?

No. Although some affiliate sites may operate in that fashion, the bottom line here is that Schatzi wants a quality website that promotes quality products - that is our mission now, just as it was when we sold directly to the public, and it's something we hope we can continue to live up to.

I had a good (or not so good) experience with a product I found on Schatzi's site, how do I tell her about it?

You can contact us here: Contact Us

Thank you for stopping by Schatzi's Treasures
FAQS page!